Call us today for an appointment
856-858-9314

Office Locations

Collingswood
(Home Office)

566 Haddon Ave
Collingswood, NJ 08108
Phone: (856) 858-9314
Fax: (856) 858-5672

Camden

1000 Atlantic Ave • 5th Floor
Camden, NJ 08104
Phone: (856) 964-3955
Fax: (856) 964-9332

Marlton

2003C Lincoln Drive West
Marlton, NJ 08053
Phone: (856) 596-8007
Fax: (856) 596-8699

FAQ


Q What is Genesis?
A Genesis is a private, non-profit agency offering Mental Health and Drug/Alcohol counseling programs and services for all ages from child to Senior Citizen.

Q What do Services Cost?
A For mental health the intake is $75, for substance abuse it is $75 plus $25 for a drug test. For individual counseling services, a sliding fee scale is offered based on income. We accept many insurances (see insurances) as well as have some grant funding for those who qualify.

Q When can I begin the process?
A As soon as you call for an appointment, Genesis makes all efforts to get you in as quickly as possible for an initial assessment.

Q Who will be my counselor?
A Part of the reason for an initial assessment is so that we can obtain information needed to assign you to the best suited counselor for your needs. This process takes approximately 5-7 days from the time of intake. That counselor will contact you to set up your next appointment.

Q What are the credentials of Genesis Staff?
A Genesis makes sure that all counselors meet requirements that are upheld by the State of New Jersey under licensure standards. Mental health counselors have a minimum of Master's Degrees and/or licensed LCSW's or LPC's. Addictions counselors are required at a minimum to be working toward certification and many are already LCADC's and CADC's.

Q What if I am not happy with my assigned counselor?
A If you are not happy with your counselor, contact the Director of Substance Abuse so that they can address your concerns directly. Genesis wants to make sure your needs are being met and makes that our priority when assigning or reassigning counselors.

Q How long must I attend counseling?
A Each case varies on length of time needed for treatment, this would be worked out between you and your assigned counselor.

Q What does Genesis do to protect my privacy?
A Genesis is HIPAA compliant and meets all 42CFR Federal confidentiality requirements.

Q How long does the initial assessment take?
A The initial assessment takes about an hour and a half, during that time all background information is taken.

Getting Started

If you or someone you love could use some help in dealing with life's challenges, it's easy to schedule an appointment. A member of our professional staff is ready to assist you.

Please contact us at
566 Haddon Avenue
Collingswood, NJ 08108
(856) 858-9314